Shipping & Delivery

Free Shipping*

For free shipping on orders placed through www.shopsalonsupport.com.au

Trade customers - The order amount must be $300

Public customers – the order amount must be $99

 

Orders placed before midday Monday - Friday will be dispatched same day.

Estimated delivery time from dispatch ( business days):

Victoria: 1 -3 days

New South Wales: 1 -3 days

Australian Capital Territory: 1 -3 days

Queensland: 2 - 6 days

South Australia: 1 - 4 days

Tasmania: 1 -3 days

Western Australia: 2-7 days

Northern Territory: 2 - 7 days

New Zealand: Please connect with us directly on + 61 03 9338 2011 or info@salonsupport.com.au for shipping costs.

Once the order has been received, you are responsible to check the order and inform Salon Support of any damages or faults within 2 business days.

Orders will be delivered to the Shipping address that is stated in the order process. Please check this information is correct, as we will take no responsibility for delivery to an incorrect address and/or any losses that may occur as a result.

Please note, unfortunately we dot not deliver to PO Boxes , Locked Bags or Parcel Lockers.

 

Tracking orders:

Once your item has been dispatched you will automatically receive an email with tracking information, please check your email before requesting your tracking number.

If you have not received an email with tracking information within 1 business day, please contact our team via email info@salonsupport.com.au (please ensure you include your sales order number on your enquiry) or contact our team on 03 9338 2011.

 

Click & Collect:

Select click & collect as your delivery method at checkout

Pick up is from our Victorian warehouse, 17 Ovata Drive, Tullamarine 3043

Click & collect orders can be picked up Monday - Friday between the hours of 9:00am - 3:00pm